Refund policy

You may return new, unopened items within 7 days of delivery for a full refund. If you decide to return your item then we'll refund the purchase price, less two delivery fees (to cover the outward and inbound delivery costs). Some of our products can be offered with free delivery. Please be aware that if you return one of these products our actual delivery costs (both outbound and inbound) will be deducted from your refund. The item must be returned in its original condition so that we can endeavour to re-sell it.

You should expect to receive your refund within two weeks of giving your package to the return shipper however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 5 business days), the time it takes us to process your return once we receive it (1 to 3 business days), and the time it takes your bank to process our refund request (2 to 5 business days).

Store credit is also available.